Privacy Policy

The Körber Technologies GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection law. This privacy policy informs you about how, to what extent and for what purposes we process personal data when using the myPORTAL website.

1. Collection, processing and use of personal data on request

We collect personal information (such as name, business address or business e-mail addresses) as far as you provide them. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security risks. A complete protection of data against access by third parties is not possible. If the processing of your personal data is based on your consent, you have the right to revoke your consent at any time with the consequence that the processing of your personal data will become inadmissible.

2. Data processing to enable the use of the website

If you do not provide us with personal information, you may not be able to use this website. When you visit our myPORTAL, we collect the necessary information to enable you to use it. This includes your anonymized data about the start, end and subject of your use of the website. This data is used to provide and design the service to your needs. They are always deleted as soon as they are no longer required and there are no storage obligations. For the processing of pseudonymous user profiles for web analysis see section 5.

When you visit our myPORTAL we set cookies to operate the website (see paragraph 4) and for web analysis (see paragraph 5). Cookies used for further marketing and content optimization by preferences will always be subject to your consent. In such a case a so-called "cookie banner" appears, with which we ask you for your consent and providing further information.

4. Cookies

If you visit our website information in form of cookies are stored on your computer. Cookies are small text files that are sent from a web server to your browser and stored on your computer's hard drive. This makes it possible to recognize you when you visit myPORTAL again. In this way we can guarantee a better functionality of the site and carry out e.g. web analyses (see paragraph 5). Most browsers are set to automatically accept cookies. You can deactivate the storage of cookies in your browser and have the possibility to delete them from your hard disk at any time. We would like to point out to you that the use of our offers on the myPORTAL without cookies may only be possible to a limited extent. However, you can also use your browser only to prevent certain cookies from being set (e.g. cookies from third parties), for example if you want to prevent web tracking. Please refer to your browser's help function for more information.

5. Web analysis (Matomo)

When you visit our customer portal "myPORTAL", we use Matomo Analytics, a web analysis service. All information collected is stored exclusively on Körber Technologies' own servers. Matomo Analytics uses cookies (see item 4) to enable anonymous analysis of the use of the customer portal.

If you agree to all cookies, personal information on activity in myPORTAL will be collected. With reference to your declaration of consent, we evaluate your use of the customer portal in order to compile reports on your activities and to be able to offer you specific services. You can revoke your consent to web analysis and the use of cookies in this regard as follows: On the one hand, you can prevent the storage of cookies by adjusting your browser software accordingly. On the other hand, you can prevent the collection and transmission of data relating to your use of the customer portal, as well as the processing of this data by Körber Technologies GmbH, by adjusting the corresponding authorizations in your user account settings.

Further information on data protection at Matomo Analytics can be found at: Matomo Privacy Policy

The legal basis for processing depends on the purpose for which the data are processed. We collect, as described under item 5, data for pseudonymised user profiles to improve the website on the basis of the applicable data protection law for media.

7. Transmission to third parties and in countries outside the EU

Your personal data will only be transmitted to third parties, if this is legally permitted or if you have given your prior consent. For example, we may transfer data to other companies of the Körber Technologies group, if this is necessary to respond to a request you have made. We will only disclose your data to government authorities within the framework of legal obligations or as a result of an official order or court decision

8. Deletion

The data collected by Matomo in the form of pseudonymous user profiles (section 5) will be deleted no later than 38 months after the last new entry in the respective user profile. In all other respects we delete your personal data as soon as they are no longer needed for the purposes pursued with the collection and processing and as far as no legal storage obligations stand in the way.

9. Data security

Körber Technologies has taken technical and organisational measures to protect the personal data you provide from loss, destruction, manipulation and unauthorised access. Our employees and all persons involved in data processing are obliged to comply with data protection laws and to treat personal data confidentially. To protect the personal data of our users, we use a secure online transmission procedure, the so-called "Secure Socket Layer" (SSL) transmission. You can recognize this by the fact that an "s" ("https://") or a green, closed lock symbol is added to the address component http://. By clicking on the icon you will receive information about the SSL certificate used. The display of the symbol depends on the browser version you are using. SSL encryption guarantees the encrypted and complete transmission of your data.

10. Your rights regarding personal data

The data protection law grants you a number of rights with regard to data concerning your person (so-called rights of data subjects). In general, these are the right to request information about your personal data stored by us, as well as the right to correct, delete or restrict the processing of these data and to object to the processing. Whether and to what extent these rights exist in individual cases and what conditions apply depends on the law (until 25 May 2018 from the Federal Data Protection Act, from 25 May 2018 also from the EU Basic Data Protection Ordinance). The basic EU data protection regulation also grants you the right to data transferability. If you have given your consent to the processing of your personal data, you can revoke this at any time. They also have a right of appeal to the competent data protection supervisory authority.

11. How can you contact us?

You will find our contact details as the responsible body in the imprint. If you wish to exercise the rights mentioned under item 8 or if you have any questions about data protection with us or this data protection declaration, you can also contact here our data protection officer.